Transform your Business with Effective Competencies
For organisations to be successful, all staff need to understand the behaviours that lead to excellent performance. A well-designed competency framework provides this common understanding amongst staff and helps them to adapt to future demands.
Quest help companies of all sizes to develop or update their competency models and ensure that they meet their current and future business objectives.
We can help you:
- Define specific behaviours required for excellent performance
- Align competencies with the strategic direction of the business
- Measure and differentiate performance levels
- Clarify roles and responsibilities of staff, tailoring competence model accordingly
- Implement a framework that supports your people processes e.g. recruitment, development, performance management, etc.
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We seek to involve staff in uncovering the key behaviours and future competency profiles. Our consultants are skilled in working closely with staff and helping to increase their acceptance of the new framework. Depending on your requirements we can employ a range of techniques to gather information from interviews, workshops, observation and surveys.
We provide full support in implementing new competency models and putting them into practice. Our focus is on ensuring that the competencies are truly embedded within the company and the benefits outlined above are realised.
Please contact us to arrange a free, no-obligation discussion with a Quest competency specialist |
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Competencies provide the foundation for the people processes that drive success:
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Case Study: Competency Framework Development |
Our client needed to update their competency framework to reflect the changing market demands and future strategy of the organisation. Quest Partnership applied their commerical and psychological expertise to realign the competences that were now dated and misaligned to business need for future growth.
Firstly, 1-2-1 discussions were held with the Executive Lead team to understand the corporate challenges and strategy. Workshops were conducted to maximise staff participation and ownership in the framework development. The question "What does excellent performance look like?" was answered by many staff groups, and specific behaviours identified. These rich inputs were combined with the latest thinking in organisational behaviour and research into transformational leadership to produce a clear, coherent competency framework. The content was matched to the language and culture of the business, ensuring staff of all levels clearly understood what success looks like, and what they need to start doing differently to achieve success. |
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